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Return of Inventory and Sales Aids
by Distributors
Any
request for return of goods must first be approved by the COMPANY in
writing with a valid RMA Number prior to its return and all shipping
charges for the return of goods must be prepaid by the ID for delivery
back to the COMPANY. Credits against a return will not include any
shipping and handling charges that were paid by the ID when they
originally purchased the goods. Upon cancellation of an Independent
Distributor’s Agreement, the Independent Distributor may return
Elite/Prestige/Royale/Regal Packs and Auto-ship Cartridges, other COMPANY
products and sales aids for a refund if he or she is unable to sell or use
the merchandise.
An Independent
Distributor may only return products and sales aids purchased by him or
her that are in resalable condition, unopened in its original sealed
packaging, still within its shelf life, and that were purchased within one
year of the date of termination, unless the law of the state in which the
Independent Distributor lives mandates a longer period of time.
Please note that
cartridges carry a shelf life of six months. All products and sales aids
must be returned to the COMPANY within thirty (30) days of the date of
termination. Upon receipt of the products and sales aids, the Independent
Distributor will be reimbursed 90% of the net cost of the original
purchase price(s), less shipping charges. If the purchases were made
through a credit card, the refund will be credited back to the same
account.
The COMPANY shall deduct
from the reimbursement paid to the Independent Distributor any
commissions, bonuses, rebates or other incentives received by the
Independent Distributor which were associated with the merchandise that is
returned. Upon receipt of the product at the COMPANY’s warehouse, the
COMPANY will handle returns and refunds within 7 business days. Please
allow at least two weeks to see the credit appear on your bank statement.
The
return of Biz Packs carry a 25% restocking charge and must also be in a
resalable and unused condition and unopened from its original, sealed
packaging. Any return of product in the downline will result in a charge
back against commissions or bonuses paid by the
COMPANY.
Return to Credit Card Processing
Errors/Credits/Returns
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